Privacy policy

“Machiya Tsubara Gojozaka” complies with the laws and regulations concerning the protection of personal information and strives to protect the personal information of customers based on the following policy.

Basic policy on personal information protection

• "Machiya Tsubara Gojozaka" acquires and uses personal information (name, address, telephone number, e-mail address, etc.) of customers only within the scope necessary to achieve the following objectives.
• When conducting confirmations, contacts, responses, questionnaire surveys, etc.
• When delivering information that may be useful to customers by direct mail, e-mail, etc.

The personal information provided will be used for the following purposes: When using personal information for any other purpose, the customer's prior consent shall be obtained.

• To provide the latest contents
• To notify the latest information on events or this site to those who have used the news from “Machiya Tsubara Gojozaka”
• To respond to inquiries from customers about this site and fulfill the requested items

Protection and management of personal information

• We will appropriately protect and manage the personal information of customers so as not to leakage or tampering
• We do not handle customer's personal information to outside companies.

Provision of personal information

We will not disclose or provide your personal information to third parties. However, personal information may be disclosed / provided without the consent of the customer, etc., if required by law or if a public authority such as a court or police requests disclosure.

Disclosure / correction / deletion of personal information

If a customer makes a request for disclosure, correction, deletion, etc. of the personal information of the person, only if the request can be confirmed by the customer herself/himself or her/his agent, except where special procedures are stipulated by, we will suspend and delete your personal information within a reasonable period.

Correction and deletion of personal information

When a customer requests a change of personal information, Machiya Tsubara Gojozaka will correct or delete the personal information provided by the customer.

Privacy policy update

If the privacy policy is changed, the change will be posted on this site. By posting the latest privacy policy on the site, you can always know how personal information is collected and the purpose of use. Please check regularly.